Support to users for digital tools: how to bring satisfying guidance?

When it comes to bring successful help to users about any issue on a software or website, listening attentively, trying to be in her/his shoes and providing clear and simple feedback are the basics.

How to do this in a concrete way? Here are some tips:

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5 tips to enhance your webdesign by making it more simple

Thanks to the ‘Less is More’ tutorial on canva.com, I’ve learnt very useful and concrete tips to enhance webdesign by making it more simple. They concern basics like colors, fonts, icons and layout and are easy-to-use.

Limit your colors to enhance the clarity of your design

An example that limits colors for better clarity design

Avoid clutter by limiting your graphic elements

Too much clutter on this photoA photo with no clutter

Substitute text with icons to cut down on reading time

Substitute text with an iconText has been substituted by an icon

Avoid using too many fonts and type styles to keep your design simple

Too many fonts and styles on this imageLess fonts and styles on this picture

Keep headline clearer by moving text in foreground

Headline is not in foregroundHeadline is clearer because it is in foreground

3 ways to reduce image files size to speed up your website

As a short image files size is important when considering the loading speed of webpages, it exists free tools to reduce .png and .jpg files without loosing quality. Here are 3 of them: Tinypng, Kraken and Smush.

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