‘Motley’ is the perfect adjective to qualify this weekly bunch of digital resources.
Continue reading Weekly digital resources #29: User Experience, HTML templates, WordPress
‘Motley’ is the perfect adjective to qualify this weekly bunch of digital resources.
Continue reading Weekly digital resources #29: User Experience, HTML templates, WordPress
This weekly bunch of digital resources targets one topic: mobile application development with HTML5.
Continue reading Weekly digital resources #28: HTML5 for mobile apps
When two big firms of the Internet meet to make easier and faster users’ way of managing their content, it makes users… more lazy, true, but also it results to a bridge between Evernote and Google Drive. Content of the latter can now be embedded in any Evernote sheet.
Continue reading Weekly digital resources #27: Evernote, Google Drive, online courses
This weekly digital resources post highlights a very relevant cornerstone in web development: the Web Components. Enjoy learning about this thanks to an easy, clear and fun introduction by @chriscoyier.
The codecondo blog introduces some basic guidelines about SEO via these 20 Things You Should Do to Help With SEO Before Making Your Site Live.
To tackle with the ever increasing mobile content consumption, the GAFA companies implement their own technology. On the codeable.io blog, Matteo Duo introduces how to embed the Facebook Instant Articles in a WordPress blog.
Even if Microsoft Word seems out-dated compared to all these new services and apps that flourish everyday, we all agree that we keep using it almost everyday. So, a short tip about how to quickly insert an horizontal line may be useful:
(Do not look for how to do the same by menu, this could be very long. This is the point of this shortcut).
As I am responsible for providing support about web applications, WordPress blogs and Confluence wikis, I used to deal with several channels to interact with end users.
Here is a presentation of these channels, with their benefits and their drawbacks.
Continue reading Use various channels to provide efficient and personalized support to customers
This weekly bunch of digital resources provides you with useful hints for web development, and web design.
Continue reading Weekly digital resources #25: web development
Do I cover too many different topics in this blog? Sometimes I wonder if I should focus on less “categories” and so target a more specific audience…
Anyway, this weekly post brings its bunch of eclectic digital resources with insights for improving your WordPress blog, Design Thinking, privacy with web browsers, psychology of colors and some JIRA features.
Continue reading Weekly digital resources #24: WordPress, Design Thinking, privacy, JIRA
Although I propose my services to help improving Learning Experience, methods and good practices for User or Customer Experience feed also my curiosity. In its blog, Atlassian team points out the importance to strengthen link between the Support and Development teams in order to deliver the best solution to customers.
Continue reading Weekly digital resources #23: Customer Experience, EdTech and CSS
WordPress is the most used CMS and I cannot escape to its success, so this weekly blog post provides two links related to its security, themes and plugins. You find also resources about LMS, EdTech and education, components of Learning Experience, one of my favorite topics. And as Excel tips and free photos stocks are always on demand, check the last part of this weekly digital resources #22.
Continue reading Weekly digital resources #22: WordPress, EdTech and other gems
Image source:
http://blog.invoiceberry.com/2012/07/how-to-stay-focused/
Even the shortest as possible, provided that it still delivers exact information. Indeed, users browse documentation when they look for solution or help. So, they are in a hurry to find it, and conversely they do not have time for reading, especially not for fun.
or even mockups. There are plenty of studies showing that images retain attention and are far better memorized than plain text.
Users barely read chapters or sections titles, but they first want to search for specific terms. So, make their search more convenient with a search function flexible and powerful enough to work with a large kind of queries.
about which are the most read topics (of your documentation). Then, highlight them with a direct link on the homepage or other means of featuring. Users will thank you to make them earning time.
This is the most important, and you can do it by this simple way: on all pages, display a one-click button (or image, or link) that opens a form, where users enter address email and feedback. Only these two fields, this is quick and easy.